Privacy Policy

At CelestraOne Ventures Private Limited, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information, especially when you communicate with us through WhatsApp, our website, or other digital platforms.

1. Information We Collect

We may collect and store the following types of personal information:

• Your name, email address, and phone number

• Business contact details

• WhatsApp messages exchanged with our business account

• Order-related communication and documents

• Website interaction data (via cookies or analytics tools)

2. How We Use Your Information

We use your personal data strictly for:

• Responding to your queries and communication via WhatsApp

• Processing orders and providing customer service

• Sending you updates on our products or services

• Compliance with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share your data only with:

• Logistics and supply chain partners for order fulfilment

• Legal authorities when required under applicable law

• CRM and IT service providers under confidentiality agreements

4. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

5. Your Rights

You have the right to:

• Access the data we store about you

• Request correction or deletion of your data

• Withdraw consent for us to process your data

Please contact us at info@celestraone.com for any such requests.

6. Security

We follow industry best practices to protect your data from unauthorized access or disclosure.

7. Updates to this Policy

We may update this policy occasionally. Please review this page for any changes. Continued use of our services implies acceptance of the updated terms.

8. Contact Us

For questions regarding this policy, please reach us at:

CelestraOne Ventures Private Limited

Email: info@celestraone.com

Website: www.celestraone.com